State Farm® Insurance Agent Jessica Brock

"I'm a new customer to the state farm auto insurance, and the agent at Jessica Brock, Gabriela(Gaby) really assisted me patiently with the application form, taking time to explain about the nuances of auto-insurance and it's intricacies. There was a certain error in one of the names, but she was very helpful in getting that resolved over the next couple of days. I'm super happy with their service as of now and I will update this review as and when I get to experience their customer service."

"Gabby is an exceptional agent that helped me to get the best service and rate among all insurance companies I had worked with. She answered every question, addressed every change request, and explained every aspect of my situation. On top of that, she was absolutely professional and polite. Gabby has a beautiful voice, and she speaks clear concise, and effective English. She called on time and did what she said she will do. I do recommend Gabby as your life-saver in all questions related to State Farm insurance! 🙃"

"Gaby was a great help and got me the best rate yet! I was going to pay way more with less coverages elsewhere (liberty mutual). I'm really glad I reached out to her, she's super knowledgeable about the coverages and made sure I was not underinsured! If you need help with insurance make sure you reach out to Gaby!"

"Haley was so professional and courteous during our telephone interaction. She answered all of my questions without any doubt or hesitation! 10/10 excellent customer service! Would highly recommend this young woman to anyone who needs assistance with life insurance as we have to expect the inevitable. Thank you for your help!!"

"I typically don't write reviews often but I feel compelled to because of one key difference - Customer Service. Typically...customer service is always considered an after thought but not when it comes to Haile from Jessica Brock's agency. Six months ago I contacted State Farm for my Auto and Home insurance needs and although it did not work out then - Haile was so courteous, diligent and understanding that I promised to return in the future. Six months later here I am...I contacted Haile and gave her my business. She truly is a gem in this business...patient and not forceful, takes her time to explain the key insurance coverage components in a way others do not. I wholeheartedly recommend Jessica Brock's agency for your insurance needs."

"Haley Salazar in Jessica's office is such a ray of sunshine! She is polite and has helped me anytime I call in with an issue. Customer service is really important to me, and she exemplifies good service! I know my issues are going to be resolved anytime I call the office and speak to her!"

"I don't write reviews often, but this is exceptional to me. When you have to deal with your insurance, your expectations need to be well-managed, it is not always a "happy place". I must say, since I've been dealing with State Farm (Jessica Brock's agency), and in particular, Haley Salazar, that has all changed. Every time I call, a real human answers the phone. The same real human always has the ability to answer ALL my questions and handle ALL my requests - to actually get it done. How often do you get to say that anymore? Quite a pleasure, a surprise, and so refreshing. They make my insurance business easy, where so much else is a hassle. Haley, great job! Thank you, thank you!!"

"Halie Noell was one of the best insurance agents that I spoke with in the past 10 years. She was very knowledgeable, patient, educated me on all the insurance options available and helped me choose the best option for my family. When talking to her, I could feel her genuine interest and passion in helping people. I am extremely happy that I switched to State Farm. The transfer to State Farm was super easy and seamless. Halie helped me throughout this process, she was very flexible and was always available for me to reach out. I would highly recommend State Farm’s Jessica Brock agency to anyone who is fed up with their current insurance and is struggling to get hold off someone to talk to you. Thank you, Halie, for all you help, really appreciate it!!"

"Spoke with Halie on the phone! Could not recommend someone more. 10/10 seemed genuinely caring and very patient. Explained everything in full detail and more, Im very confident in my choice of joining State Farm, all thanks to Halie. I’m 19 years old and new to everything car & insurance wise and I am truly thankful! Excited to chat with Jessica about life insurance soon!"

"Thanks to Jessica and her team, the experience of getting insurance was really nice. They are prompt, patient and take time to explain all the coverages in detail. They try to apply all the discounts to provide the best premiums and will work with you to make sure you are satisfied. Thank you."