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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jennifer Gordon

March 13, 2023

5  out of  5 rating by Jennifer Gordon
"I emailed my agent Saturday letting them know I needed to update my address on my insurance card for state inspection. I received a call from Halie at my agents office Monday letting me know she was working on getting me new update insurance cards. The personal phone call rather than an email is why I have State Farm insurance. It’s about the connections they make with customers that make me stay. I even received a follow-up call letting me know I would have temporary card electronically till the physical ones arrive in the mail. Thank you Halie!!!"

Michelle Criss

February 22, 2023

5  out of  5 rating by Michelle Criss
"Halie is the sweetest! Easy to talk with and always pleasant! I’m so happy I switched to this insurance office!"

Carol Robinson

February 15, 2023

5  out of  5 rating by Carol Robinson
"Great customer service. Fast and easy!"

duraznos b

January 31, 2023

5  out of  5 rating by duraznos b
"Gizelle takes the time to explain everything on the policy options which I appreciate and answers all of my questions!"

Ulysses Sauceda

January 30, 2023

5  out of  5 rating by Ulysses Sauceda
"One of the best insurance companies been w them ever since I’ve been driving the best one!!!!"

Travis Cantwell

January 25, 2023

5  out of  5 rating by Travis Cantwell
"Brenda is awesome and really made my accident a simple and painless experience. She was super friendly and helpful. I was using Allstate before, and Jessica Brock and her team at State Farm are 10000% better in every way."

Cj Vega

January 16, 2023

5  out of  5 rating by Cj Vega
"The best service you can get. If you want good service from people that actually care, look no more. Brenda, Gizelle, Jessica and John will go above and beyond."

Enrique Martinez

December 7, 2022

5  out of  5 rating by Enrique Martinez
"Always a pleasure to do business with this agency. Thank you Gizelle. I’m back 👍."

Ivan Gonzalez

November 30, 2022

5  out of  5 rating by Ivan Gonzalez
"Awesome experience! Gizelle made the whole process easy for me. Answered all of my questions and also on how to prepare for the future!"

jess silva

November 28, 2022

5  out of  5 rating by jess silva
"Outstanding customer service by Gizelle Banda! I have multiple plans from her from life, auto and boat! She explained to full detail on every policy option available. Found something within my budget, and with ease I was able to start my policy. I DEFINITELY RECOMMEND HER AS YOUR AGENT"

Farzana Mazumdar

November 15, 2022

5  out of  5 rating by Farzana Mazumdar
"Brenda at State Farm was a great help in assisting us with our auto insurance needs. She was courteous, professional and very prompt in providing her services. Overall, we have been very happy with our insurance arrangements with State Farm!"

Ana B

October 31, 2022

5  out of  5 rating by Ana B
"Gizelle has always been so great and fast at responding!"

Zaahida Ansari

October 17, 2022

5  out of  5 rating by Zaahida Ansari
"I removed myself from my family’s insurance with Allstate and began the search for my first insurance policy on my own. I came across State Farm, created a quote on their app and a short time after that, I received a call from Gizelle Banda. Gizelle was so kind and walked me through the entire process of starting not just an auto insurance policy but a bundle of auto, renters, and life insurance policy. I felt all my questions were fully answered and I’m confident with the policy I now have with State Farm! Highly recommend State Farm for their affordable and high quality policies and for their great customer service. Thank you Gizelle for all your help!"

Maureen Owens

October 14, 2022

5  out of  5 rating by Maureen Owens
"We have been covered by this State Farm location for many years. We have been through so many hardships but Jessica Brock & her staff have never let us down. They are kind, helpful and understanding. They have the most competitive rates considering the high coverage. I highly recommend them."

Steve Madison

October 12, 2022

5  out of  5 rating by Steve Madison
"Jessica Brock and her entire team are fantastic. Three ago I switched from Allstate to State Farm using Jessica’s office in Plano, TX. That was one of the best moves I ever made. I was an Allstate customer for more than 30 years and service from Allstate gradually declined to an unacceptable level. So I selected Jessica’ office which was near my home. Lucky for my wife and me that we made the switch to Jessica and State Farm. We have our entire insurance coverage with Jessica. On each of the occasions that we needed assistance Jessica and her team have been incredibly helpful and have always been most professional and helpful. As a retired business owner myself I can easily recognize and appreciate top-quality professional service. Bottom line is that Jessica Brock’s State Farm Office team is outstanding and I highly recommend them. The difference between Jessica’s State Farm office and Allstate is like night and day. My only regret is that I didn’t find Jessica’s office sooner. Her office and team are second to none. They are by far the best in the insurance business."

Bethany Hisaw

September 10, 2022

5  out of  5 rating by Bethany Hisaw
"Brenda was so much help when it came to transferring my coverage from another state! She answered all questions I had and was always so kind. She worked with my schedule as far as communication and I couldn’t ask for any more :)"

Stephanie Rocha Gonzales

September 1, 2022

5  out of  5 rating by Stephanie Rocha Gonzales
"Gizelle Banda was AMAZING! I met her at a bridal expo in Dallas and she stayed in consistent communication with me. Gizelle is very quick, kind, and a great agent to speak with. If you get the opportunity to get Gizelle as your agent, do not worry - SHE WILL TAKE CARE OF YOU! I will be referring my friends, family, and clients to Gizelle and State Farm."

Sam Derrington

September 1, 2022

5  out of  5 rating by Sam Derrington
"My experience with insurance agents in the past has been rocky, to say the least. They have been unqualified and unhelpful. Switching to Jessica has been life changing. She helps me get answers and is always willing to fight for her clients so they get the best representation possible. Even though I just recently switched to her, she supports me as if we have been working together for years. I cannot say thank you enough!"

Vanessa Mercado

August 18, 2022

5  out of  5 rating by Vanessa Mercado
"Purchased a new vehicle and Gizelle made it such a seamless process to drop one vehicle and add another. The way she explained the different coverages made it easy for me to understand. I had a lot of questions and she was very knowledgeable by answering them all. Very personable as if I was the only customer. Happy to have my policies with Jessica Brock’s office."

Katjana Wiederkehr

August 11, 2022

5  out of  5 rating by Katjana Wiederkehr
"Brenda was so kind and provided such lovely customer service when I needed to get my car insurance set up after moving. Definitely recommend if you want someone who goes above and beyond for their customers!"

rakshith rayudu

August 5, 2022

5  out of  5 rating by rakshith rayudu
"I worked with Brenda to purchase auto insurance for my new car. She was really helpful and seems to know the customer's needs."


July 14, 2022

5  out of  5 rating by MrSurfercano2
"I can't say anything about Jessica Brock, neither good nor bad, however I have been insured through her state farm for going on 3 years now all thanks to Gizelle!!! She could not be a better insurance agent!! I'm sure your cool Jessica, but you better watch out because when Gizelle opens her own, I'm following her! P.s. please do not kick Gizelle out because of my review! She is the absolute bestest!"

Keith Arnold

June 22, 2022

5  out of  5 rating by Keith Arnold
"I had such a great experience joining State Farm! Jessica did a wonderful job explaining a few questions I had while making the whole process simple. Thank you, and I look forward to having this team on my side!"

Logan Mills

June 14, 2022

5  out of  5 rating by Logan Mills
"Jessica is awesome! My wife and I have used her as an agent for years and recently were involved in a hit and run accident. Considering that we had to depend on our own coverage, the process has been very simple due to Jessica’s incredible communication. She even went as far as personally going into the car rental location and asking them to prioritize getting us a car ASAP. If you’re looking for a new agent, look no further and call Jesssica!"

Jeff Oliver

April 6, 2022

5  out of  5 rating by Jeff Oliver
"Brenda helped me out SO MUCH!!! Made my switch to State Farm quick and painless with such amazing customer service! If you need someone friendly, please, call this office! You won’t regret it! Thanks a bunch!!!!!!!"