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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Christine Aguirre

November 9, 2023

5  out of  5 rating by Christine Aguirre
"I highly recommend! Great service! Thank you Halie!"

Silambarasan Somasundaram

November 8, 2023

5  out of  5 rating by Silambarasan Somasundaram
"I'm a new customer to the state farm auto insurance, and the agent at Jessica Brock, Gabriela(Gaby) really assisted me patiently with the application form, taking time to explain about the nuances of auto-insurance and it's intricacies. There was a certain error in one of the names, but she was very helpful in getting that resolved over the next couple of days. I'm super happy with their service as of now and I will update this review as and when I get to experience their customer service."


November 3, 2023

5  out of  5 rating by Nikolai
"Gabby is an exceptional agent that helped me to get the best service and rate among all insurance companies I had worked with. She answered every question, addressed every change request, and explained every aspect of my situation. On top of that, she was absolutely professional and polite. Gabby has a beautiful voice, and she speaks clear concise, and effective English. She called on time and did what she said she will do. I do recommend Gabby as your life-saver in all questions related to State Farm insurance! 🙃"

Chakradhar Reddy

November 3, 2023

5  out of  5 rating by Chakradhar Reddy
"Service was nice..she walkthrough the different options and coverages. She gave me the best advice and quote. Appreciate your help. Great to have you as my agent!"

Samuel Waldron

November 1, 2023

5  out of  5 rating by Samuel Waldron
"We are relocating from out of state and we have had a great experience so far. They have been very helpful and comprehensive. Halie and Brenda have made extra efforts to ensure that we have all of our needs met. Highly recommend."

Cesar Mendoza

October 30, 2023

5  out of  5 rating by Cesar Mendoza
"Gaby was a great help and got me the best rate yet! I was going to pay way more with less coverages elsewhere (liberty mutual). I'm really glad I reached out to her, she's super knowledgeable about the coverages and made sure I was not underinsured! If you need help with insurance make sure you reach out to Gaby!"

Tamir Jone

October 30, 2023

5  out of  5 rating by Tamir Jone
"Great service and fast response time! Haley is a delight to work with!"

Joe Bartnicki

October 30, 2023

5  out of  5 rating by Joe Bartnicki
"Added a car to my insurance policy. Agent's assistant made it easy to understand the costs and set things up quickly."

Daniel Montoya

October 30, 2023

5  out of  5 rating by Daniel Montoya
"Haley was so professional and courteous during our telephone interaction. She answered all of my questions without any doubt or hesitation! 10/10 excellent customer service! Would highly recommend this young woman to anyone who needs assistance with life insurance as we have to expect the inevitable. Thank you for your help!!"

Daune Dominique

October 12, 2023

5  out of  5 rating by Daune Dominique
"I typically don't write reviews often but I feel compelled to because of one key difference - Customer Service. Typically...customer service is always considered an after thought but not when it comes to Haile from Jessica Brock's agency. Six months ago I contacted State Farm for my Auto and Home insurance needs and although it did not work out then - Haile was so courteous, diligent and understanding that I promised to return in the future. Six months later here I am...I contacted Haile and gave her my business. She truly is a gem in this business...patient and not forceful, takes her time to explain the key insurance coverage components in a way others do not. I wholeheartedly recommend Jessica Brock's agency for your insurance needs."

russell smith

October 1, 2023

5  out of  5 rating by russell smith
"Halie was fantastic. She took the time to help me understand my options and helped me what worked best for me. I look forward to discussing life insurance options"

Shawna Darland

September 29, 2023

5  out of  5 rating by Shawna Darland
"Extremely nice, and helpful she is always able to answer any questions or concerns I have."

Shelly Morris

September 7, 2023

5  out of  5 rating by Shelly Morris
"Wonderful staff and agent"

Diana Blanco

September 1, 2023

5  out of  5 rating by Diana Blanco
"Gabriela Mendoza was so helpful and knowledgeable when it came to setting up new policies! Best customer service experience I’ve had in a while. Definitely referring everyone I know to this agency. Thanks again Gabriela!"

Nathan Brown

August 23, 2023

5  out of  5 rating by Nathan Brown
"Halie was incredible. Super personable, went over every option but not in a pushy way. Learned so much and I don’t think I have ever had an agent I liked this much! I hate insurance and she made it all a great experience."

Marshall Quinn

August 18, 2023

4  out of  5 rating by Marshall Quinn
"Halie and Haley were excellent. Overall really great experience here and would recommend to others. My only complaint is communication can be a little slow and at times inconsistent when emailing or texting, but calling is always an easy way to get ahold of them."


August 17, 2023

5  out of  5 rating by Mendoza
"Enjoyed working with Gaby. She's very responsive and quick to handle requests."

Andy Salazar

August 17, 2023

5  out of  5 rating by Andy Salazar
"Haley Salazar in Jessica's office is such a ray of sunshine! She is polite and has helped me anytime I call in with an issue. Customer service is really important to me, and she exemplifies good service! I know my issues are going to be resolved anytime I call the office and speak to her!"

Nathaniel Lopez

August 13, 2023

5  out of  5 rating by Nathaniel Lopez
"Worked with Halie Noell today, she was beyond helpful and informative about my quote for renters and auto. I highly appreciate her patients and clear speaking! I will for sure be switching from my current provider!"

Kris Mosley

August 8, 2023

5  out of  5 rating by Kris Mosley
"I don't write reviews often, but this is exceptional to me. When you have to deal with your insurance, your expectations need to be well-managed, it is not always a "happy place". I must say, since I've been dealing with State Farm (Jessica Brock's agency), and in particular, Haley Salazar, that has all changed. Every time I call, a real human answers the phone. The same real human always has the ability to answer ALL my questions and handle ALL my requests - to actually get it done. How often do you get to say that anymore? Quite a pleasure, a surprise, and so refreshing. They make my insurance business easy, where so much else is a hassle. Haley, great job! Thank you, thank you!!"

malik rashid

June 19, 2023

5  out of  5 rating by malik rashid
"Brenda is just amazing! She helped me to set up my policy in no time. Thanks dear and good luck and I would love to meet you!"

Skip Highfill

April 26, 2023

5  out of  5 rating by Skip Highfill
"I’m a retired State Farm agent so I know when things are done right. I did a state to state transfer and it was seamless. This office gave service the way it once was. Your interest come first."

chitra navaneethan

April 20, 2023

5  out of  5 rating by chitra navaneethan
"Halie Noell was one of the best insurance agents that I spoke with in the past 10 years. She was very knowledgeable, patient, educated me on all the insurance options available and helped me choose the best option for my family. When talking to her, I could feel her genuine interest and passion in helping people. I am extremely happy that I switched to State Farm. The transfer to State Farm was super easy and seamless. Halie helped me throughout this process, she was very flexible and was always available for me to reach out. I would highly recommend State Farm’s Jessica Brock agency to anyone who is fed up with their current insurance and is struggling to get hold off someone to talk to you. Thank you, Halie, for all you help, really appreciate it!!"

Emilly Rodrigues

April 20, 2023

5  out of  5 rating by Emilly Rodrigues
"Spoke with Halie on the phone! Could not recommend someone more. 10/10 seemed genuinely caring and very patient. Explained everything in full detail and more, Im very confident in my choice of joining State Farm, all thanks to Halie. I’m 19 years old and new to everything car & insurance wise and I am truly thankful! Excited to chat with Jessica about life insurance soon!"

Puneet Bajaj

April 7, 2023

5  out of  5 rating by Puneet Bajaj
"Thanks to Jessica and her team, the experience of getting insurance was really nice. They are prompt, patient and take time to explain all the coverages in detail. They try to apply all the discounts to provide the best premiums and will work with you to make sure you are satisfied. Thank you."