State Farm® Insurance Agent Jessica Brock
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Roger Baz
October 9, 2024
5
out of
5
rating by Roger Baz
"I have been speaking to couple insurance agents to switch my home and auto insurance. Gaby Mendoza clarified every option within my policy to provide me with a very reasonable quote. Gaby demonstrated the knowledge in the insurance business and answered all my questions with patience. She demonstrated an exceptional customer service, therefore, she have earned my business. Much appreciate all your assistance. Regards …Baz"
Julia Shelton
September 30, 2024
5
out of
5
rating by Julia Shelton
"Jessica Brock’s State Farm office is GREAT! Cassidy was so welcoming when we got there and Gabi was very friendly, knowledgeable and professional too. We know we are in good hands with State Farm!"
araceli lopez
September 28, 2024
5
out of
5
rating by araceli lopez
"So Satisfied with the services provided at this State Farm Office. Especially with Halie She’s the best Insurance agent I’ve Ever Worked with. I would definitely recommend coming to this office. She answered all my questions and doubts, and I got a complete understanding of everything. She took her time on explaining all the different plans, and went over what best suited me, and my Family ."
Dodie Davis
September 11, 2024
5
out of
5
rating by Dodie Davis
"Halie was AWESOME!! She was very knowledgeable about all the insurance options. She was also very detailed with each. She was super kind and fun to talk with. I'm so happy we have switched. I will definitely recommend you all to my friends and family."
We responded:
"Thank you so much for your positive review! We greatly appreciate your feedback. We're glad to hear that Halie provided you with excellent service and helped you understand the different insurance options thoroughly. We pride ourselves on our knowledgeable and detailed team members who strive to make the process enjoyable for our customers. We're delighted that you're happy with the switch and we look forward to assisting your friends and family as well. Let us know if there's anything else we can do for you! Thank you for being a part of our State Farm Family. -Jessica Brock State Farm "
Emily Avalos
September 1, 2024
5
out of
5
rating by Emily Avalos
"I recently received some quotes from Gaby and I couldn’t be happier!! In terms on knowing the information based on my questions, she knew exactly what to say and how to make the process overall easy going! Going with that, her professionalism as an agent is what made me as a client feel very comfortable and want more services with her. She was overall fantastic to fit my needs and couldn’t be more pleased with her service."
We responded:
"Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Gaby provided you with excellent service and met all your needs. We'll make sure to pass along your kind words to her. If you have any further questions or require additional assistance, please don't hesitate to reach out. Thank you for being a part of our State Farm Family. -Jessica Brock State Farm "
jennifer blanco
September 1, 2024
5
out of
5
rating by jennifer blanco
"This is a great agency. I requested a few quotes and Gaby provided them quickly! She was so professional and so knowledgeable. I highly recommend this agency!"
We responded:
"Thank you for your wonderful review! We're delighted to hear that Gaby was able to provide you with prompt and professional service. Your recommendation means a lot to us, and we truly appreciate your kind words. If you ever need further assistance or have any questions, please don't hesitate to reach out. Thank you for being a part of our State Farm Family. -Jessica Brock State Farm "
Kimberly To
August 24, 2024
5
out of
5
rating by Kimberly To
"I recently worked with Gaby for my first renters insurance purchase in Texas, and I couldn't be happier with the experience. She made me feel comfortable from the start, like I was chatting with a friend rather than someone trying to sell me insurance. Gaby was incredibly helpful, taking the time to explain everything in a way that was easy to understand. Plus, she was always easy to reach whenever I had a question. The entire process was quick and stress-free, thanks to her. So far, the experience has been great, and I’m glad to have Gaby in my corner."
We responded:
"Thank you for sharing your positive experience with Gaby! We're thrilled to hear that she provided you with exceptional service during your renters insurance purchase! It's wonderful to know that she made you feel comfortable and took the time to explain everything clearly. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. Thank for being a part of our State Farm Family. -Jessica Brock State Farm"
Dimitrios Zongos
August 20, 2024
5
out of
5
rating by Dimitrios Zongos
"Halie has been helping me, first with home, now with auto. She explained everything in detail and made it so easy for me. If you need insurance, I highly recommend this office, ask for Halie."
We responded:
"Thank you for taking the time to leave a review about your positive experience with Halie. I'm glad to hear that she was able to assist you with both your home and auto insurance needs, explaining everything in detail and making it easy for you. Your recommendation is greatly appreciated. If you have any other questions or if there's anything else we can assist you with, please don't hesitate to let us know. Thank you for being a part of our State Farm Family. -Jessica Brock State Farm"
Vineeth Gurram
July 18, 2024
5
out of
5
rating by Vineeth Gurram
"Gaby is wonderful. Helped me out to get best rates."
We responded:
"Thank you for sharing your positive experience with Gaby. We're delighted to hear that she was able to help you find the best rates. If you have any further questions or need any additional assistance, please feel free to reach out. Thank you for being a part of our State Farm Family. -Jessica Brock State Farm"
Arianda Mendiola
July 3, 2024
5
out of
5
rating by Arianda Mendiola
"It’s been a true pleasure to work with Gaby. Not only she helped me find the best quote for my home and auto insurance, but she was also patient, diligent, and answered all of my questions. I highly recommend contacting her for any of your insurance needs."
We responded:
"Thank you for your kind words and positive feedback about your experience working with Gaby. We're thrilled to hear that she not only helped you find the best quote for your home and auto insurance but also demonstrated patience, diligence, and attentiveness in answering all your questions. We appreciate your recommendation and are here to assist you with any future insurance needs you may have. Feel free to reach out if there's anything else we can help you with. Thank you for being a part of our State Farm Family. -Jessica Brock State Farm"
Cesar Mendoza
July 1, 2024
5
out of
5
rating by Cesar Mendoza
"Gaby was a great help and got me the best rate yet! I was going to pay way more with less coverages elsewhere (liberty mutual). I'm really glad I reached out to her, she's super knowledgeable about the coverages and made sure I was not underinsured! If you need help with insurance make sure you reach out to Gaby! Also Gaby helped me choose a great life insurance policy, something we should all have!"
We responded:
"Thank you, Cesar, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Gaby, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Olivia Tajik
June 28, 2024
5
out of
5
rating by Olivia Tajik
"Halie has been the most helpful insurance agent that I have ever encountered. I was referred to their office from one of my coworkers because of their excellent customer service. They explain everything in detail and answer all your questions. They are responsive, polite, and proactive in getting things done. I would not hesitate to recommend them to my family and friends."
We responded:
"Thank you for sharing your positive experience with Halie. We're thrilled to hear that she has been the most helpful insurance agent you have encountered and that you were referred to our office based on our excellent customer service. We take pride in explaining everything in detail and being responsive, polite, and proactive in assisting our clients. Your recommendation means a lot to us, and we're grateful for your trust. If there's anything else we can do for you or your family and friends, please don't hesitate to reach out. Thank you for being a part of our State Farm Family. -Jessica Brock State Farm "
Marina
June 6, 2024
5
out of
5
rating by Marina
"It has been nice to work with Jessica and her staff for my insurance! I have mostly spoken with Brenda and Gaby and they have always been very nice to me! I found this insurance at a Free Day of Yoga at Dallas on 2019 and I got a great deal! Thank you for all your services :)"
We responded:
"Thank you for taking the time to leave a review about your experience working with Jessica and her staff. We're delighted to hear that Brenda and Gaby have been very nice to you throughout the process. We're also glad that you found our insurance services at the Free Day of Yoga event in Dallas in 2019 and received a great deal. Your satisfaction is important to us, and we appreciate your kind words. If there's anything else we can assist you with in the future, please let us know. Thank you for choosing us for your insurance needs! Thank you for being a part of our State Farm Family. -Jessica Brock State Farm "
Maria De La Rosa
June 1, 2024
5
out of
5
rating by Maria De La Rosa
"Gabriela was very knowledgeable and helpful with finding what works best for me and my family."
We responded:
"Thank you for leaving us a positive review! We're thrilled to hear that Gabriela provided you with knowledgeable and helpful assistance in finding the best options for you and your family. Our team is dedicated to helping our customers make informed decisions that suit their unique needs. We're glad to have been able to assist you and we look forward to serving you and your family in the future. If there's anything else we can do for you, please don't hesitate to reach out! Thank you for being a part of our State Farm Family. -Jessica Brock State Farm "
Zina Caldera
May 14, 2024
1
out of
5
rating by Zina Caldera
"My dad has had his policy with Jessica for a couple years now, he called to ask her a question on why his policy rate went up, Jessica responded with “because the policy renewed” and then hung up on him. Nope, don’t do business with her. I’m currently shopping around to get him out of State Farm and away from Jessica. Just plain rude!!! Do better, Jessica."
We responded:
"Hi Zina, I would like to research this further because this is not my office process. I wasn’t the one to speak with your father, it was likely one of my team members. We schedule renewal review appointments with every customer who reaches out about their rate. If you could please contact me at (972)378-5885, I would like the opportunity to review your father’s account and address any concerns with my team. Thank you for reaching out. I look forward to speaking with you."
Lori Davis
May 13, 2024
5
out of
5
rating by Lori Davis
"Best customer service very patient, thorough, friendly and went above and beyond. Thank you so much"
We responded:
"Thank you for leaving such a kind review about our customer service. We're thrilled to hear that you found our team to be patient, thorough, friendly, and willing to go above and beyond to assist you. Your satisfaction is our top priority, and we greatly appreciate your feedback. If there's anything else we can do for you, please don't hesitate to let us know. Thank you for choosing us and for your kind words! Thank you for being a part of our State Farm Family. -Jessica Brock State Farm "
Nik N
May 1, 2024
5
out of
5
rating by Nik N
"I needed to up my personal liability on my policy to comply with my new apartment complex’s regulations, and the Statefarm team made the process so easy. I sent an email and my rep, Halie, got back to me within the day and set up a call shortly thereafter. She was super friendly and helpful, keeping me up to speed on what policy changes would increase my monthly payments and what each change meant for my own liability. I couldn’t have asked for a smoother customer service experience, and I won’t be worried at all if I ever have to reach out to Halie for assistance again!"
We responded:
"Thank you for taking the time to share your positive experience with us. We're delighted to hear that our team, especially Halie, was able to make the process of increasing your personal liability coverage easy and hassle-free. We strive to provide friendly and helpful customer service, and we're glad that Halie kept you informed about the policy changes and their impact on your monthly payments and liability. Your satisfaction is important to us, and we appreciate your kind words. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for being a part of our State Farm Family. -Jessica Brock State Farm "
Roger Castillo
April 3, 2024
5
out of
5
rating by Roger Castillo
"Hey there. I just wanted to say that Mrs. Gabriela Mendoza did a fantastic job explaining to me the details on my insurance policy she made it simple to understand before Calling State Farm. I was actually shopping around and I didn’t get the customer service that she provided me. I just wanna say thank you‼️ she was very knowledgeable, helpful respectful and would most definitely recommend Gabriela to my friends and Family. I give her a 10 out of 10 amazing job. Thank you so much for the help."
We responded:
"Thank you for taking the time to leave such a positive review about your experience with Mrs. Gabriela Mendoza. We're thrilled to hear that she did a fantastic job explaining the details of your insurance policy and made it easy for you to understand. Providing excellent customer service is our priority, and we're glad that Gabriela's knowledge, helpfulness, and respectfulness stood out to you. Your recommendation means a lot to us, and we greatly appreciate your kind words. If you or your friends and family need any further assistance, please don't hesitate to reach out. Thank you for being a part of our State Farm Family. -Jessica Brock State Farm "
MG
April 1, 2024
5
out of
5
rating by MG
"Gabriela was amazing today. I needed car insurance ASAP and she immediately jumped right in to help me with the friendliest and positive attitude. She explained everything thoroughly and left me feeling like I made the right choice with state farm. Thank you so much Gabriela!"
We responded:
"Thank you for leaving such a positive review about your experience with Gabriela. We're thrilled to hear that she provided amazing assistance when you needed car insurance urgently. It's great to know that her friendly and positive attitude, along with thorough explanations, left you feeling confident in choosing State Farm. Your satisfaction is important to us, and we appreciate your kind words. If you have any further questions or need any additional assistance, please don't hesitate to reach out. Thank you for being a part of our State Farm Family. -Jessica Brock State Farm "
Praveen Pindi
March 30, 2024
5
out of
5
rating by Praveen Pindi
"I recently had the pleasure of working with Gaby at State Farm Insurance to secure auto insurance, and I couldn't be more satisfied with the experience. Gaby's professionalism, knowledge, and personalized attention made the entire process smooth and stress-free. From the moment I reached out to inquire about insurance options to the finalization of my policy, Gaby went above and beyond to ensure that I understood all my coverage options and found the best plan to suit my needs and budget. Her friendly demeanor and willingness to address all my questions and concerns made me feel valued as a customer. I recommend Gaby and State Farm(Jessica Brock) Insurance to anyone in need of reliable and trustworthy insurance services. Thank you, Gaby, for your outstanding assistance!"
We responded:
"Thank you for taking the time to leave such a wonderful review about your experience working with Gaby at State Farm Insurance. We're thrilled to hear that Gaby's professionalism, knowledge, and personalized attention made the process smooth and stress-free for you. We strive to provide excellent customer service, and we're glad that Gaby went above and beyond to ensure that you understood all your coverage options and found the best plan to suit your needs and budget. Your recommendation is greatly appreciated, and we're grateful for your kind words. If you ever need any further assistance, please don't hesitate to reach out. Thank you for being a part of our State Farm Family. -Jessica Brock State Farm "
Humberto Garcia
March 29, 2024
5
out of
5
rating by Humberto Garcia
"Excelente asesoria, se cubrienron todas las espectativas a lo requerido con acciones inmediatas a la ayuda solicitada, recomendado servicio al cliente."
dez gopaul
March 19, 2024
5
out of
5
rating by dez gopaul
"Phenomenal customer service! Especially Gaby! She was very helpful and helped me get renters insurance. Highly recommend to anyone else trying to get insurance!"
We responded:
"Thank you for leaving such a positive review about the phenomenal customer service you received! We're thrilled to hear that Gaby was very helpful in assisting you with getting renters insurance. Your recommendation means a lot to us, and we greatly appreciate your kind words. If you or anyone else needs assistance with insurance in the future, please don't hesitate to reach out. Thank you for your feedback and for being a part of our State Farm Family. -Jessica Brock State Farm"
Stephanie Rocha Gonzales
March 18, 2024
5
out of
5
rating by Stephanie Rocha Gonzales
"Halie was great and provided amazing customer service via phone call. Super happy with her service 😊"
We responded:
"Hi, Stephanie! Thank you for the shoutout for Halie! She is a vital part of the team and we appreciate how much she cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"
Shannon Robertson
March 7, 2024
5
out of
5
rating by Shannon Robertson
"Very informative and so kind!"
We responded:
"Thank you for leaving us a review! We're delighted to hear that you found our team to be informative and kind. Providing informative and helpful service is a priority for us, and we're glad that our team was able to meet your expectations! We strive to create a positive and welcoming experience for all our customers. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out! Thank you for being a part of our State Farm Family. -Jessica Brock State Farm "
John Jairo Salazar
March 6, 2024
5
out of
5
rating by John Jairo Salazar
"Halie was very flexible to reach me when I had free time the other day. She set me up with auto and life insurance. She took the time to explain everything clearly and it wasn't very long at all. I appreciated all the help she gave me!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Halie was able to accommodate your schedule and provide you with excellent service. We're glad that Halie was able to set you up with both auto and life insurance and took the time to explain everything clearly. Our team strives to ensure our clients have a thorough understanding of their coverage options. We appreciate your kind words about the level of assistance Halie provided. If you have any more questions or need further assistance, please don't hesitate to reach out! Thank you for being a part of our State Farm Family. -Jessica Brock State Farm "